MP
Miles P

1 reviews | Active since Jun 2015

23 Jun 2015, 16:36

FALSE ADVERTISING

I own the MF668 ****le which I use to connect to the Internet. I recently upgraded my operating system on a macbook to Yosimite only to find that the ****le has no software for the new operating system. I went online before I upgraded and on the website it specifically states that Yosemite 10.10.2 is supported [URL Removed] however one must head to a cell c store to upgrade my manager. After heading to the Rosebank store I was told that I need to buy a new ****le because there is no software for Yosemite. This is absolutely ridiculous! After having spent R3000 on my ****le I now have to buy a brand new one SIMPLY because there is no software for Yosemite AFTER it specifically states on the website that it is supported. I can't go uninstall my operating system and revert back to a previous operating system and now I need to fork out more money because of this ****! The service at Rosebank Cell C mall I encountered was helpless, where they turned me away without even attempting to call or try anything. <br> <br> Surely this is ******* to advertising something to your customers and not follow through!

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Replies (1)
Cell C
Cell C's reply24 Jun 2015, 07:09
Official
Hello MiloP,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,