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Angie C
1 reviews | Active since Oct 2014
13 Aug 2021, 10:46
**** R70 charges - resolve this
According to my records, the debit order should be R249 on the first. Due to cell c error by debiting 26 Feb the debit order bounced and this start the problem. There is zero chance I will be paying R70 each time cell c debits the incorrect amount and I have to reverse it. Please fix your records alternatively STOP THE DEBIT ORDER. The authority is R249 on the 1st of the month only. This contract is at an end so cancel the contract and I will seek cell service either as pay-as-you-go or a different supplier.
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Angie C's updateReviewer Update
14 Aug 2021, 00:11The R70 is a penalty fee for unpaid debit orders, Why should I pay when cell c debits on the incorrect day? Why should I pay when cell c debits the incorrect amount and I have to reverse it?
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Angie C's update14 Aug 2021, 00:11
Reviewer Update
The R70 is a penalty fee for unpaid debit orders, Why should I pay when cell c debits on the incorrect day? Why should I pay when cell c debits the incorrect amount and I have to reverse it?