WB
Wendy B

1 reviews | Active since Apr 2016

18 Apr 2016, 09:30

**** account

Money has been deducted from my account & i have never taken any contract with Cell C never even used cell c before, i submitted all the documents cell c required they told me it is under investigation since in January i have not heard any feedback but money is still deducted from my account. It is frustrating because i have to reverse money every month back to my account. This is the reference number i got from cell c Reference number :*** another reference number :***.

0
Replies (1)
Cell C
Cell C's reply18 Apr 2016, 09:42
Official
Hello wendykoxy,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,