Faith restored in Cell C

I have had a miserable few weeks due to Data Billing Problems with Cell C, I reversed a payment because of a huge deduction, Any case, I paid the account and I have put it behind me, However, I was due for an Cell upgrade on the 12th May and I went to East Rand Mall Cell C, I was informed that I will not be able to upgrade because of a low rating given by the system due to the payment reversal, I paid the outstanding amount that morning but it did not reflect on the system yet.<br> <br> Florence really went the extra mile, she scanned my proof of payment and must have spent half an hour on the phone, trying to sort things out that I could upgrade, which was eventually done, I walked out of the shop with my new phone and Tablet deal and my faith in Cell C was partly restored again, thanx to Florence, <br> <br> If Cell C could clone her and have a Florence in each Cell C shop, there would be no Purple \Complaint"posts and only Yellow \""Compliment\"" posts.<br> <br> Thanx Florence. """