Item: Cell C
Rating: 1
Author: Bibi K

Cell C's replyOfficial

04 Mar 2024, 16:07

Dear Bibi Fatima Kahn

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.

Please provide us with a brief description regarding your refund request so that our Team can assist accordingly.

Regards,
Cell C | TM

Cell C's reply04 Mar 2024, 16:07

Official

Dear Bibi Fatima Kahn

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.

Please provide us with a brief description regarding your refund request so that our Team can assist accordingly.

Regards,
Cell C | TM

BK

Bibi K's updateReviewer Update

04 Mar 2024, 16:18

I was ****** of my own commision i earned working for Cell C.. Ask you HR PAMELA MABASO. I could send you the trailing email since it took place in 2022 September.. Matters can be taken further. As mentioned ask HR that keeps lying to me. In that trailing email it clearly states from Ermine Bussack about Cell C core values but i feel that nothing is been done deliberately.im emailing Pamela Mabaso amd she been giving me the same response over and over and it continues to amaze me that it took Cell C less than a month to get me fired but to pay me whats due to me as an ex employee its taking a year and 6 months.. Who can i send this trailing email to because this needs to get sorted ASAP as i said its taking this company more that a year to pay whats due to me.

BK

Bibi K's update04 Mar 2024, 16:18

Reviewer Update

I was ****** of my own commision i earned working for Cell C.. Ask you HR PAMELA MABASO. I could send you the trailing email since it took place in 2022 September.. Matters can be taken further. As mentioned ask HR that keeps lying to me. In that trailing email it clearly states from Ermine Bussack about Cell C core values but i feel that nothing is been done deliberately.im emailing Pamela Mabaso amd she been giving me the same response over and over and it continues to amaze me that it took Cell C less than a month to get me fired but to pay me whats due to me as an ex employee its taking a year and 6 months.. Who can i send this trailing email to because this needs to get sorted ASAP as i said its taking this company more that a year to pay whats due to me.

Cell C's replyOfficial

04 Mar 2024, 20:09

To ensure that your concerns are addressed promptly and appropriately, we will escalate this matter to our HR department for immediate review.

Additionally, we advise that you follow-up with HR for assistance with your commission payment issue you've encountered.

Regards,
Cell C | TM

Cell C's reply04 Mar 2024, 20:09

Official

To ensure that your concerns are addressed promptly and appropriately, we will escalate this matter to our HR department for immediate review.

Additionally, we advise that you follow-up with HR for assistance with your commission payment issue you've encountered.

Regards,
Cell C | TM

BK

Bibi K's updateReviewer Update

04 Mar 2024, 20:39

I have tried many times but get the same response each time,AS I SAID IT TAKES CELL C LESS THAN 3 WEEKS TO GET SOMEOENE FIRED BUT 1YR 6MONTHS TO PAY SOMEONE and been shoved one side bg getting the same response and theres proof of that too. What happen to cell c being efficient with solving issues?

BK

Bibi K's update04 Mar 2024, 20:39

Reviewer Update

I have tried many times but get the same response each time,AS I SAID IT TAKES CELL C LESS THAN 3 WEEKS TO GET SOMEOENE FIRED BUT 1YR 6MONTHS TO PAY SOMEONE and been shoved one side bg getting the same response and theres proof of that too. What happen to cell c being efficient with solving issues?

Cell C's replyOfficial

04 Mar 2024, 20:55

Please be aware that issues related to employment, such as commission payments and HR matters, fall under the purview of our Human Resources department. As a result, we are limited in our ability to directly intervene or expedite the resolution of these matters through our customer service channels.
However, we are committed to facilitating communication between you and our HR department to ensure that your concerns are addressed appropriately. We will escalate your case to our HR team once again, emphasizing the urgency and importance of resolving your commission payment as soon as possible.

Regards,
Cell C | TM

Cell C's reply04 Mar 2024, 20:55

Official

Please be aware that issues related to employment, such as commission payments and HR matters, fall under the purview of our Human Resources department. As a result, we are limited in our ability to directly intervene or expedite the resolution of these matters through our customer service channels.
However, we are committed to facilitating communication between you and our HR department to ensure that your concerns are addressed appropriately. We will escalate your case to our HR team once again, emphasizing the urgency and importance of resolving your commission payment as soon as possible.

Regards,
Cell C | TM

BK

Bibi K's updateReviewer Update

07 Mar 2024, 10:15

I have received no feedback from HR or even Cell C after I emailed them.This is really something that is not fair and no one is keeping up to Cell C goals. This is really sad and pathetic. Guess i have to hand this over to CCMA and to labour law.

BK

Bibi K's update07 Mar 2024, 10:15

Reviewer Update

I have received no feedback from HR or even Cell C after I emailed them.This is really something that is not fair and no one is keeping up to Cell C goals. This is really sad and pathetic. Guess i have to hand this over to CCMA and to labour law.

Fair play