Failure to comply

I cancelled my contract with Cell C at the end of Feb this year and having to deal with their call centre agents to try and arrange for a refund has been more painful than natural birth. It is to say the least rather shocking that no one that answers the phone actually knows what they are supposed to do and how to assist the customer. Till now no one within Cell C can tell me when or how my refund will be processed. Thank goodness I no longer have a contract with them, useless is not the word..... Lets see if this post actually puts Cell C into gear to do their jobs. DISGUSTING SERVICE :-(