FAILURE TO COMMUNICATE BEFORE HANDING OVER

2019-06-28 bought a contract for 24months value worth 11999.00 monthly installemnet R429PM24 APPLE IPHONE IPHONE 8 64 GB TOPUP . 2019-07-20 NO INSTALLEMENT WAS TAKEN EVEN 2019-08-20 NO INSTALLEMENT WAS TAKEN NOW THE PHONE IS PEMANETLY BLOCK CANT USE THE PHONE ,TELL NUMBER ***/ ALT NO *** THEY FAIL TO CALL ME AND MAKE ARREGMENT ACCOUNT WAS HANDEDOVER WITHOUT MY KNOWLADGE CASE NO *** WAS GIVEN TO ME WHEN I MAKE ENQUIRIES ABOUT PHONE AND THEY NEVER CAME BACK NOW I, PAYING FOR THE PHONE THAT IS NOT WORKING FAILER TO FOLLOW THE RIGHT PROCEDURE BEFORE GANDING ME OVER AND ITS NOT MY FAULT. ITS HARD TO BE BLACK. COZ COMPANIES LIKE THIS DONT CARE AS LONG YOUPAY WITHOUT ENJOYING THE BENEFITS