SR
Stuart Royden-Turner

1 reviews | Active since Dec 2017

31 Dec 2017, 09:50

Failure to cancel contract

I have cancelled my contract with cellc via their call centre. This has not been done and they continue to bill me. I specifically asked them to confirm and called them back again to reconfirm, yet they just continue to bill anyway.

UNACCEPTABLE!

0
Replies (2)
Cell C
Cell C's reply02 Jan 2018, 07:23
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply05 Jan 2018, 12:38
Official

Maropeng has attempted tp get hold of you with no success. Please refer to the email sent to you.

Regards

Cell C | DA

Best regards,