FAILURE TO CANCEL A SIM CARD- POOR SERVICE

<p>I am very dissapointed with the service that i have received from Cell C. I bought a Samsung Tablet of which i had an agreement with the sales lady that they will be debited R149 per month on my FNB account in february and i received the phone with 2 sim cards. I called after i received the phone to cancel one simcard and activate the other on the phone as the other one i was not planning to use it. My first debit went through for the amount of R317 and the second one i was debited R271.THIS IS SUCH AN INCONVENIENCE AS THIS WAS NOT THE AGREEMENT WE HAD IN FEBRUARY AND I HAVE TRIED TO CALL TO CANCEL THE SIMCARD !!!!!!!!!!!!!!</p> <p>Ever since february i have been trying to cancel the other sim card with no success,each time i call to follow up i have been sent from one department to the other. I would urgently like the manager to contact me reqarding this matter as soon as possible before my next debit order and would like to be refunded the months i have been debited extra as this matter should have been resolved a long time. <em>I HAVE HAD SUCH A TERRIBLE EXPERIENCE WITH CELL C.</em></p> <p><em>My case number is ***.</em></p>