IG
Ingrit G
1 reviews | Active since Oct 2017
22 Oct 2021, 11:09
Failure to allocate payments
Hi, I made a payment to cell c beginning of September and I have sent POP but no allocation has been made to date. I have been given different email addresses where i have sent the POP but still I have not received help ***, ***, ***, ***. my frustration is I use the data for work and my sim has been blocked, i have a lot of gigs on that data.
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Ingrit G's updateReviewer Update
03 Nov 2021, 08:32Hi, I did as you have advised but I have still not received help.
Even when I call 084 135, they cant resolve it as they keep telling me about this has been escalated every time I follow up. I am being told about a different department that will assist me every time I call, I am very tired of this.
Even when I call 084 135, they cant resolve it as they keep telling me about this has been escalated every time I follow up. I am being told about a different department that will assist me every time I call, I am very tired of this.
IG
Ingrit G's update03 Nov 2021, 08:32
Reviewer Update
Hi, I did as you have advised but I have still not received help.
Even when I call 084 135, they cant resolve it as they keep telling me about this has been escalated every time I follow up. I am being told about a different department that will assist me every time I call, I am very tired of this.
Even when I call 084 135, they cant resolve it as they keep telling me about this has been escalated every time I follow up. I am being told about a different department that will assist me every time I call, I am very tired of this.