Failing the customer

I don't understand Cell C, my data and airtime just seems to disappear even when I don't use internet or make any calls. I called to have the data validated so I can find out what is going on but I was told to call this month and after logging the call this month I was told I will get feedback in 48 hours but when I call I still cant get feedback I'm being to told to wait until the 15th, I haven't recharged in a while because when I do recharge my data and airtime just seems to disappear within an hour, I cant do anything with this phone, I can only receive as I know when I recharge my data and airtime will disappear, so must I still sit for more days just having a phone where I cant even access my emails just because I don't have airtime and data. On the 1st I got my data and airtime like I usually do every month but the data was gone before the end of that day and keeping in mind that on that day I never even used the internet.<br> <br> This is not acceptable, I am seriously not impressed with Cell C and I don't appreciate the service I get from it.<br> <br> Nodumo