sV
sue V

1 reviews | Active since Mar 2015

05 Mar 2015, 15:44

fail to provide service

Phoned on Tuesday 2/3/2015 to do a sim swap. 4 calls later with bad attitudes sim swap was supposedly done. 48 hours later no record of sim swap was found. Data call center hasn't phone but I I did receive a referance number. Totally unexecptable

0
Replies (1)
Cell C
Cell C's reply05 Mar 2015, 15:58
Official
Hello suem85,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,