CR
Chessmay R
1 reviews | Active since Dec 2024
19 Dec 2024, 17:20
F........ fed up with Cellca
I'm so ....... fed up with cellc I was send up and down for a sim swap I mean I'm unemployed imagine traveling fair course Kenilworth cellc send me that way when I come that side they send me back it's just a up and down thing without any results so I'm....... telling the whole world to get themselves a other network course cell c is a ...... problem
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Replies (25)0
Replies (25)CR
Chessmay R's updateReviewer Update
19 Dec 2024, 17:29Oh and this is the number I want a sim swap on ***
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Chessmay R's update19 Dec 2024, 17:29
Reviewer Update
Oh and this is the number I want a sim swap on ***
Cell C's replyOfficial
19 Dec 2024, 17:39Dear Chessmay Rex,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration you’ve experienced during the SIM swap process. We understand how challenging this has been, especially considering your circumstances. Please know that this is not the level of service we aim to provide, and we are committed to resolving this matter as quickly as possible.
To assist you further, kindly provide us with the following details via private reply:
1. The Rica serial number of the new unregistered Cell C SIM card. 2. Your alternative contact number.
Once we receive this information, we will escalate your query to our team for prompt resolution. Regards,
Cell C | GN
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration you’ve experienced during the SIM swap process. We understand how challenging this has been, especially considering your circumstances. Please know that this is not the level of service we aim to provide, and we are committed to resolving this matter as quickly as possible.
To assist you further, kindly provide us with the following details via private reply:
1. The Rica serial number of the new unregistered Cell C SIM card. 2. Your alternative contact number.
Once we receive this information, we will escalate your query to our team for prompt resolution. Regards,
Cell C | GN
Best regards,
Cell C's reply19 Dec 2024, 17:39
Official
Dear Chessmay Rex,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration you’ve experienced during the SIM swap process. We understand how challenging this has been, especially considering your circumstances. Please know that this is not the level of service we aim to provide, and we are committed to resolving this matter as quickly as possible.
To assist you further, kindly provide us with the following details via private reply:
1. The Rica serial number of the new unregistered Cell C SIM card. 2. Your alternative contact number.
Once we receive this information, we will escalate your query to our team for prompt resolution. Regards,
Cell C | GN
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration you’ve experienced during the SIM swap process. We understand how challenging this has been, especially considering your circumstances. Please know that this is not the level of service we aim to provide, and we are committed to resolving this matter as quickly as possible.
To assist you further, kindly provide us with the following details via private reply:
1. The Rica serial number of the new unregistered Cell C SIM card. 2. Your alternative contact number.
Once we receive this information, we will escalate your query to our team for prompt resolution. Regards,
Cell C | GN
Best regards,
Cell C's replyOfficial
22 Dec 2024, 16:36Hi Chessmay,
Thank you for the response.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Cell C | DA
Thank you for the response.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Cell C | DA
Best regards,
Cell C's reply22 Dec 2024, 16:36
Official
Hi Chessmay,
Thank you for the response.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Cell C | DA
Thank you for the response.
We have escalated your query to the appropriate team. Rest assured, our team will assist you promptly and ensure the matter is resolved efficiently.
Cell C | DA
Best regards,
CR
Chessmay R's updateReviewer Update
22 Dec 2024, 18:21Ohk course i need my number back if i may ask why cant u guyz get these people that gives out sim card for free off the road its just Cellc network thats such a huge problem everytime. I never had any problem with any network in my life U guyz need to do something about your network
CR
Chessmay R's update22 Dec 2024, 18:21
Reviewer Update
Ohk course i need my number back if i may ask why cant u guyz get these people that gives out sim card for free off the road its just Cellc network thats such a huge problem everytime. I never had any problem with any network in my life U guyz need to do something about your network
CR
Chessmay R's updateReviewer Update
22 Dec 2024, 18:24And the serial number of my unregistered sim card is it the right one i gave
CR
Chessmay R's update22 Dec 2024, 18:24
Reviewer Update
And the serial number of my unregistered sim card is it the right one i gave
Cell C's replyOfficial
23 Dec 2024, 09:17Dear Chessmay Rex
Our records show that our team tried to contact you, but you could not be reached. May we have an alternative number we can reach you with?
Regards
Cell C | MP
Our records show that our team tried to contact you, but you could not be reached. May we have an alternative number we can reach you with?
Regards
Cell C | MP
Best regards,
Cell C's reply23 Dec 2024, 09:17
Official
Dear Chessmay Rex
Our records show that our team tried to contact you, but you could not be reached. May we have an alternative number we can reach you with?
Regards
Cell C | MP
Our records show that our team tried to contact you, but you could not be reached. May we have an alternative number we can reach you with?
Regards
Cell C | MP
Best regards,
CR
Chessmay R's updateReviewer Update
23 Dec 2024, 17:48They can phone me now course im waiting for my phone from the repairs
CR
Chessmay R's update23 Dec 2024, 17:48
Reviewer Update
They can phone me now course im waiting for my phone from the repairs
Cell C's replyOfficial
23 Dec 2024, 18:38Dear Chessmay Rex,
We have updated our support team accordingly, and they will get back to you in due course.
Kind regards,
Cell C | GM
We have updated our support team accordingly, and they will get back to you in due course.
Kind regards,
Cell C | GM
Best regards,
Cell C's reply23 Dec 2024, 18:38
Official
Dear Chessmay Rex,
We have updated our support team accordingly, and they will get back to you in due course.
Kind regards,
Cell C | GM
We have updated our support team accordingly, and they will get back to you in due course.
Kind regards,
Cell C | GM
Best regards,
CR
Chessmay R's updateReviewer Update
23 Dec 2024, 21:42Ohk Thanks they can phone me in the morning
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Chessmay R's update23 Dec 2024, 21:42
Reviewer Update
Ohk Thanks they can phone me in the morning
Cell C's replyOfficial
24 Dec 2024, 07:08 We have updated our team, and they will now be contacting you
Cell C | CW
Cell C | CW
Best regards,
Cell C's reply24 Dec 2024, 07:08
Official
We have updated our team, and they will now be contacting you
Cell C | CW
Cell C | CW
Best regards,
CR
Chessmay R's updateReviewer Update
24 Dec 2024, 10:52Your team can phone me now
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Chessmay R's update24 Dec 2024, 10:52
Reviewer Update
Your team can phone me now
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Chessmay R's updateReviewer Update
24 Dec 2024, 13:00Cellc is just ....... Useless
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Chessmay R's update24 Dec 2024, 13:00
Reviewer Update
Cellc is just ....... Useless
Cell C's replyOfficial
24 Dec 2024, 13:11 Our team will be in touch to assist you with your SIM swap. In the meantime, please try to recall any information related to the SIM card before it was ******.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
Cell C's reply24 Dec 2024, 13:11
Official
Our team will be in touch to assist you with your SIM swap. In the meantime, please try to recall any information related to the SIM card before it was ******.
Regards,
Cell C | CW
Regards,
Cell C | CW
Best regards,
CR
Chessmay R's updateReviewer Update
24 Dec 2024, 13:19I then gave the information to the consultant but i still failed so what the .... Now
CR
Chessmay R's update24 Dec 2024, 13:19
Reviewer Update
I then gave the information to the consultant but i still failed so what the .... Now
Cell C's replyOfficial
24 Dec 2024, 14:39We understand that you provided the information that you believed to be correct. However, our system's security check deemed the information to be incorrect. We ask that you take a moment to recall the information and contact us to try again.
Cell C | MP
Cell C | MP
Best regards,
Cell C's reply24 Dec 2024, 14:39
Official
We understand that you provided the information that you believed to be correct. However, our system's security check deemed the information to be incorrect. We ask that you take a moment to recall the information and contact us to try again.
Cell C | MP
Cell C | MP
Best regards,
CR
Chessmay R's updateReviewer Update
25 Dec 2024, 11:08Just leave eveything Cellc is a ....... Waiste of time im ...... Fed up with u Cellc im just letting all of South Africa knows they musnt deal with Cellc they must rather go to Telkom the Best network Ever
CR
Chessmay R's update25 Dec 2024, 11:08
Reviewer Update
Just leave eveything Cellc is a ....... Waiste of time im ...... Fed up with u Cellc im just letting all of South Africa knows they musnt deal with Cellc they must rather go to Telkom the Best network Ever
Cell C's replyOfficial
25 Dec 2024, 11:48Dear Chessmay,
Our team made an attempt to reach you today with no success.
We are sorry that you feel this way and we assure you that our customer's security comes first thus, a passed security check is mandatory.
We have requested our team to close the ticket as per your feedback.
Regards,
Cell C | TN
Our team made an attempt to reach you today with no success.
We are sorry that you feel this way and we assure you that our customer's security comes first thus, a passed security check is mandatory.
We have requested our team to close the ticket as per your feedback.
Regards,
Cell C | TN
Best regards,
Cell C's reply25 Dec 2024, 11:48
Official
Dear Chessmay,
Our team made an attempt to reach you today with no success.
We are sorry that you feel this way and we assure you that our customer's security comes first thus, a passed security check is mandatory.
We have requested our team to close the ticket as per your feedback.
Regards,
Cell C | TN
Our team made an attempt to reach you today with no success.
We are sorry that you feel this way and we assure you that our customer's security comes first thus, a passed security check is mandatory.
We have requested our team to close the ticket as per your feedback.
Regards,
Cell C | TN
Best regards,
CR
Chessmay R's updateReviewer Update
27 Dec 2024, 02:15So i wont be getting my old number back so i cant get a sim swap U Guyz are useless
CR
Chessmay R's update27 Dec 2024, 02:15
Reviewer Update
So i wont be getting my old number back so i cant get a sim swap U Guyz are useless
Cell C's replyOfficial
27 Dec 2024, 13:46Dear Chessmay,
Kindly note that our team tried reaching you with no success, please provide an alternative contact and convenient time to contact you via private reply.
Regards,
Cell C | PN
Kindly note that our team tried reaching you with no success, please provide an alternative contact and convenient time to contact you via private reply.
Regards,
Cell C | PN
Best regards,
Cell C's reply27 Dec 2024, 13:46
Official
Dear Chessmay,
Kindly note that our team tried reaching you with no success, please provide an alternative contact and convenient time to contact you via private reply.
Regards,
Cell C | PN
Kindly note that our team tried reaching you with no success, please provide an alternative contact and convenient time to contact you via private reply.
Regards,
Cell C | PN
Best regards,
Cell C's replyOfficial
27 Dec 2024, 20:20Good evening, Chessmay.
We have shared the information with our Support Team, and they will be in contact with you tomorrow.
Please expect a call from us.
Kind regards,
Cell C | NZ
We have shared the information with our Support Team, and they will be in contact with you tomorrow.
Please expect a call from us.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply27 Dec 2024, 20:20
Official
Good evening, Chessmay.
We have shared the information with our Support Team, and they will be in contact with you tomorrow.
Please expect a call from us.
Kind regards,
Cell C | NZ
We have shared the information with our Support Team, and they will be in contact with you tomorrow.
Please expect a call from us.
Kind regards,
Cell C | NZ
Best regards,
CR
Chessmay R's updateReviewer Update
29 Dec 2024, 15:32Im still waiting on your call what the .... Is wrong with Cellc im so ....... ... For this .... Network u guyz must ...... Close this Cellc network or do something course u Failures
CR
Chessmay R's update29 Dec 2024, 15:32
Reviewer Update
Im still waiting on your call what the .... Is wrong with Cellc im so ....... ... For this .... Network u guyz must ...... Close this Cellc network or do something course u Failures
Cell C's replyOfficial
30 Dec 2024, 07:36Dear Chessmay,
Our team attempted to contact you at *** yesterday, but we were informed that you were unavailable. Kindly provide an alternate number where our team can reach you to assist with the SIM swap.
Regards,
Cell C | CW
Our team attempted to contact you at *** yesterday, but we were informed that you were unavailable. Kindly provide an alternate number where our team can reach you to assist with the SIM swap.
Regards,
Cell C | CW
Best regards,
Cell C's reply30 Dec 2024, 07:36
Official
Dear Chessmay,
Our team attempted to contact you at *** yesterday, but we were informed that you were unavailable. Kindly provide an alternate number where our team can reach you to assist with the SIM swap.
Regards,
Cell C | CW
Our team attempted to contact you at *** yesterday, but we were informed that you were unavailable. Kindly provide an alternate number where our team can reach you to assist with the SIM swap.
Regards,
Cell C | CW
Best regards,
CR
Chessmay R's updateReviewer Update
02 Jan 2025, 12:22***
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Chessmay R's update02 Jan 2025, 12:22
Reviewer Update
***
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Chessmay R's updateReviewer Update
02 Jan 2025, 12:28U guyz can phone me now when im available u never phones but when im not available u phone what the .... Is wrong with cellc
CR
Chessmay R's update02 Jan 2025, 12:28
Reviewer Update
U guyz can phone me now when im available u never phones but when im not available u phone what the .... Is wrong with cellc
Cell C's replyOfficial
02 Jan 2025, 12:33Dear Chessmay Rex,
Thank you for reaching out to us.
Kindly note that your case has been closed, as you were unreachable for 3 consecutive days, you can call 084135 for immediate assistance. Alternatively, we can create a new case then our support team will contact you and assist within 24- 48 working hours.
Should we create a new case?
Regards,
Cell C | PN
Thank you for reaching out to us.
Kindly note that your case has been closed, as you were unreachable for 3 consecutive days, you can call 084135 for immediate assistance. Alternatively, we can create a new case then our support team will contact you and assist within 24- 48 working hours.
Should we create a new case?
Regards,
Cell C | PN
Best regards,
Cell C's reply02 Jan 2025, 12:33
Official
Dear Chessmay Rex,
Thank you for reaching out to us.
Kindly note that your case has been closed, as you were unreachable for 3 consecutive days, you can call 084135 for immediate assistance. Alternatively, we can create a new case then our support team will contact you and assist within 24- 48 working hours.
Should we create a new case?
Regards,
Cell C | PN
Thank you for reaching out to us.
Kindly note that your case has been closed, as you were unreachable for 3 consecutive days, you can call 084135 for immediate assistance. Alternatively, we can create a new case then our support team will contact you and assist within 24- 48 working hours.
Should we create a new case?
Regards,
Cell C | PN
Best regards,