F-BOMBS! For Cell C's pathetic service.

Cell C Waterfront. And generally Cell C. I have been phoning incessantly with regards to an email I need. After 3 days I eventually spoke to someone who committed to sending the mail by 12pm (yesterday), Eugene, who I believe was the store manager. I then phoned Eugene 3 more times after 12pm to request the email (it is a simple quote on the price of a handset). Not only did Eugene avoid every one of my calls (I was told he was either out or busy with a customer) but I have still not received anything or had any word. How on earth could I possibly phone again and request the same thing when the exact action before has yielded no result? Now I need to drive to a store to receive an electronic mail? I am also a Cell C customer, so as someone who spends money on a service every month... Just. No words.