EXTREMELY SHOCKING SERVICE FROM SENIOR MANAGER!!!
CELL C HAS THE WORST CUSTOMER SERVICE OF ALL THE OPERATORS AND THEIR MANAGERS DON'T STICK TO THEIR PROMISES..SHOCKING!!! GUYS BE CAREFUL WHEN SIGNING UP WITH THEM. I ORDERED AN EARLY UPGRADE AND CALEB O'Reilly A SENIOR CONSULTANT SENT THE WRONG DEVICE SO I HAD TO SENT IT BACK WITH HIM PROMISING A SPEEDY DELIVERY OF THE CORRECT DEVICE ONCE THEY HAD STOCK, NEEDLESS TO SAY I AM STILL WAITING FOR MY DEVICE AND HE WILL NOT TAKE MY CALLS OR CALL BACK SAYING HE IS TOO BUSY AS HE HAS QUOTA'S TO DO FOR THE DAY WHICH IS EXTREMELY SHOCKING FROM A MANAGER ...CELL C MANAGEMENT SHOULD TAKE A SERIOUS LOOK AT HIS PERFORMANCE AS I AM NOT GOING TO RENEW MY SECOND LINE AND GO TO ANOTHER PROVIDER AS THIS SHUT UP AND WAIT ATTITUDE FROM A SENIOR MANAGER IS NOT ACCEPTABLE AT ALL AND I PRAY CELL C COMES BACK WITH A SOLUTION TO MAKE THE CLIENT HAPPY ...REMEMBER WITHOUT VALUABLE CLIENTS YOU HAVE NO BUSINESS!!! ...I WILL BE WAITING TO SEE IF I GET A CALL AND A SOLUTION!!!!
Apologies for the frustration you have experienced and the delay in receipt of your device.
A follow up has been sent to Caleb's direct manager. Do expect communication soon.
Regards
DA
Best regards,
Apologies for the frustration you have experienced and the delay in receipt of your device.
A follow up has been sent to Caleb's direct manager. Do expect communication soon.
Regards
DA
Best regards,
