Extremely Poor Service – Waiting Over a Month for My Phone!

I received a call on 29 October 2025 from a lady named Lerato from ITalk, saying I qualify for a Cell C cellphone contract. I told her I wasn’t sure, and I first wanted to confirm if ITalk really works with Cell C. She gave me the number *** to call her back.

I contacted Cell C myself, and they confirmed that they DO work with ITalk. Based on that, I called her back, provided all my information and even authorised a debit order mandate. On 4 November, she called again to tell me my Oppo A40 (white) was on the way.

Today is 4 December – MORE THAN A MONTH LATER – and I am still waiting!

I have been calling Cell C back and forth with absolutely no assistance. When I try to contact ITalk directly, nobody answers any of the numbers I find online. This is beyond frustrating. It is unprofessional, unreliable and shows a complete lack of accountability.

I have done my part. I verified the company, I provided my information, I authorised the debit order and now I am left with NOTHING but empty promises.

I want this issue sorted out IMMEDIATELY. This is unacceptable.