Extremely poor service

<p>This is literally the second poor review I am giving cell c. Both issues I have logged have not been solved as yet. A week ago, I asked what is requireed to do an early upgrade. Was told that I need to pay the remaining contract balance, which I did. In excess as well... Then I when it comes to the upgrading part, I am being tossed around different departments, talking to people who seem not to have a clue what I am talking about. This is really really appalling from Cell C, bearing in mind that I am planning on moving all my contracts to Cell C.... 1. They got a debit order date wrong, when I had clearly requested that it be changed after a change in salary dates.. 2. No one is assisting me with my contract upgrade.... This is extremely and utterly unfair... Fix it!</p>