EXTREMELY POOR CUSTOMER SERVICE

I HAVE PURCHASED 100 GIG (R1600) ON CELL C WEBSITE AND TO THIS DAY (6 DAYS) I HAVE BEEN REQUESTED MORE THAT 7 TIMES BY CELLC CUSTOMER SERVICE AGENTS TO EMAIL MY BANK STATEMENT, WHICH I DID. BUT NO PROGRESS. NO ONE CALLS. I EVEN SENT STATEMENTS TO SUPERVISORS BUT STILL NO FEEDBACK I.E PHUMZILE MOLOI AND M MOTANA. AND ONLINE CHAT GAVE ME ********** 211 TO ESCALATE THE COMPLAINT TO CEO DESK BUT STILL NO ONE ANSWERS THIS LINE. I HAVE LOST SO MUCH MONEY FROM THIS DELAYED RECHARGE. I HAVE RUN OUT OF OPTION TO DEAL WITH THESE POOR SERVICE. I AM CONSIDERING GOING THE LEGAL ROUTE.