Extremely Pathetic Service from Cell C

I am extremely disappointed with the poor service provided by Cell C.

I can never pass the securty question section because Cell C has an old credit card card number that I cannot confirm, even though all monthly payments have been made from a different card number. I've tried resolving this matter with a supervisor but to no avail.

I can also never make calls to 0860... numbers. I've loaded airtime which was converted to 60 All-Net minutes. This All-Net minutes reflects on the Cell C app but not on the text message received via USSD balance check.

Now Cell C cannot help me because the card loaded on their system no longer exists and I basically wasted money on airtime that will expire at midnight today.

It's now 17:00 and I will not have any use for theAll-Net minutes I loaded and basically threw my money down the drain.

Extremely pathetic!!!