Extremely Disappointed – No Wi-Fi Calling or VoLTE on iPhone 15 Pro Max

I’ve been with Cell C for years, but my experience lately has been nothing short of frustrating. Despite numerous calls to customer support, several network resets, and all possible setting changes, Wi-Fi Calling and VoLTE still don’t work on my iPhone 15 Pro Max.

What’s worse is that I’ve now been told Cell C no longer offers these services at all. It’s unbelievable that in 2025, when other major South African networks like Vodacom, MTN, and Telkom provide both Wi-Fi Calling and VoLTE as standard, Cell C has simply chosen to do away with them.

To make matters worse, my visits to Cell C stores have been equally disappointing — the consultants are unhelpful, rude, and come across as entitled. There’s a clear lack of customer care or product knowledge, and it feels like the focus is on sales rather than genuine support.

Once my contract ends, I’ll be moving to a network that actually values its customers and offers the basic modern features every user should have. Cell C has truly fallen behind, and I can no longer recommend them to anyone looking for a reliable and up-to-date network experience.