AJ
Asheeqa J
1 reviews | Active since Mar 2024
08 Mar 2024, 14:29
Extremely disappointed in cellc
I have two contract with cellc . I've been struggling to cancel the contracts . They canceled the one and they are stating that the one is in areas I've sent all my proof of payments & I refuse to pay the extra that's outstanding. I've been put thru to different departments everyday .
They also stated that I don't need to cancel the contract I can just hand it over to someone else which company says that I mean that's a risk & also *******.
I'm extremely disappointed and angry in the service received by cellc .
Please be aware when taking out contracts by them
Helpful (0)
Replies (3)0
Replies (3)Cell C's replyOfficial
08 Mar 2024, 14:34Dear Asheeqa Juel
Thank you for reaching out to us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you. Please expect our call within 24 hours.
Cell C | NT
Thank you for reaching out to us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you. Please expect our call within 24 hours.
Cell C | NT
Cell C's reply08 Mar 2024, 14:34
Official
Dear Asheeqa Juel
Thank you for reaching out to us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you. Please expect our call within 24 hours.
Cell C | NT
Thank you for reaching out to us.
Our team is dedicated to providing excellent customer service, and we strive for satisfaction with every appointment.
We would like the opportunity to rectify this situation and help make it right for you. Please expect our call within 24 hours.
Cell C | NT
Cell C's replyOfficial
08 Mar 2024, 17:58Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Cell C | NH
Cell C | NH
Cell C's reply08 Mar 2024, 17:58
Official
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Cell C | NH
Cell C | NH
Cell C's replyOfficial
08 Mar 2024, 18:08Noted.
We have updated our team regarding your request, please be available for our call so that we can ensure a smooth and efficient resolution.
Regards,
Cell C | TM
We have updated our team regarding your request, please be available for our call so that we can ensure a smooth and efficient resolution.
Regards,
Cell C | TM
Cell C's reply08 Mar 2024, 18:08
Official
Noted.
We have updated our team regarding your request, please be available for our call so that we can ensure a smooth and efficient resolution.
Regards,
Cell C | TM
We have updated our team regarding your request, please be available for our call so that we can ensure a smooth and efficient resolution.
Regards,
Cell C | TM
