Extremely Bad Stinking Service

Hi my name is Zakhele Clement Tshabalala *** I experienced bad customer service and support from two of your agents (Lethuxolo Ntenga & Nombuso Dludla) from inbound call center. I called Cellc at 17:38 27/07/2015 and I was querying about why I haven't received my ALL DAY DATA BUNDLES 100MB because already the money was deducted on my account.<br> Lethuxolo Ntenga told me he can't help me because there was a meeting for Managers and Team Leaders and the only person who can check my account is the manager or Supervisor. I asked him to call the manager then he asked Nombuso Dludla as a so called manager.<br> Nombusa didn't want to listen to me instead when I launched my complaint to her, she told me that AIRTIME ADVANCE is not meant for Buying data or SMS Bundles its just meant for making calls. She couldn't explain everything because I think she's not fami**** with the CELLC Products and services as she told me wrong information. She didn't even want to listen, she was stubborn and rude. When I talked they were having a chit chat with her colleagues then she hung up on me. I've been a loyal customer for sometime now and I recharge with R200+ every week, Porting my number soon