1 reviews | Active since Nov 2016

14 Nov 2016, 21:01

EXTREMELY BAD SIGNAL

<p>SERVICE IS APPALLING AND THE CUSTOMER SERVICE IS EVEN WORSE BECAUSE NONE OF THE ADVISORS ARE WILLING TO HELP IN ANYTHING SHE EVEN HUNG UP ON ME AND COULD NOT ASSIST ME WITH ANYTHING, I HAVE DATA BUT NOT ABLE TO USE IT... THIMNKING OF MOVING TO ANOTHER SERVICE PROVIDER BECAUSE THE NETWORK IS VERY BAD</p>

0
Replies (2)
Cell C
Cell C's reply15 Nov 2016, 07:33
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply16 Nov 2016, 09:06
Official

Please be advised that Danielle has escalated your network complaint to our network team for further assistance.

Regards
Cell C | PN

Best regards,