AP
Abram P
1 reviews | Active since Jan 2020
02 Jan 2020, 16:51
Extremely bad service
I have had contract with you for a very long time, in 2017 I had a problem with my bank account due to ***** you couldn't debit, the following month you debited but never credited the minutes until July 2019 when i went to your branch in Eastgate and they never assisted me your consultant told me I was too late there's absolutely nothing they can do for me there only thing they can just reinstate the service which I don't want anymore and have never used I asked them to cancel but it seems they didn't because you keep debiting, I want to know what was I paying for all this time and now when i call for cancellation you tell me I must pay I owe you,
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
02 Jan 2020, 17:19Good day Abram Phethla
Thank you for getting in touch.
Our system shows that, your contract has been terminated and handed over due to non-payment.
^NT
Thank you for getting in touch.
Our system shows that, your contract has been terminated and handed over due to non-payment.
^NT
Cell C's reply02 Jan 2020, 17:19
Official
Good day Abram Phethla
Thank you for getting in touch.
Our system shows that, your contract has been terminated and handed over due to non-payment.
^NT
Thank you for getting in touch.
Our system shows that, your contract has been terminated and handed over due to non-payment.
^NT
AP
Abram P's updateReviewer Update
02 Jan 2020, 17:42So that's it, my concerns will not be addressed you will just tell me i musty pay how about the fact that i went to your branch and requested cancellation then which was never done, what about the money you stole from me without providing service, i need this matter addressed and I need someone who knows something about customer service i will not pay you any cent you owe me
AP
Abram P's update02 Jan 2020, 17:42
Reviewer Update
So that's it, my concerns will not be addressed you will just tell me i musty pay how about the fact that i went to your branch and requested cancellation then which was never done, what about the money you stole from me without providing service, i need this matter addressed and I need someone who knows something about customer service i will not pay you any cent you owe me
AP
Abram P's updateReviewer Update
14 Feb 2020, 10:49Good day Cell C
I'm still waiting for the solution to my complaint, i received an email that a branch must call me they never did.
is this the kind of service you provide to our clients who has been loyal to you for years.
I'm still waiting for the solution to my complaint, i received an email that a branch must call me they never did.
is this the kind of service you provide to our clients who has been loyal to you for years.
AP
Abram P's update14 Feb 2020, 10:49
Reviewer Update
Good day Cell C
I'm still waiting for the solution to my complaint, i received an email that a branch must call me they never did.
is this the kind of service you provide to our clients who has been loyal to you for years.
I'm still waiting for the solution to my complaint, i received an email that a branch must call me they never did.
is this the kind of service you provide to our clients who has been loyal to you for years.
AP
Abram P's updateReviewer Update
22 Feb 2020, 11:11What a pathetic service I'm still waiting for your call
AP
Abram P's update22 Feb 2020, 11:11
Reviewer Update
What a pathetic service I'm still waiting for your call