EXTREMELY BAD!!!! DON'T EVER USE THEM!!

This is now the 3RD ATTEMPT to cancell this contract and get a refund from you. If this does not get resolved soon, I will have to report this to NCR and the Consumer Council.

I had to call AGAIN today, and received REFERENCE ***.

1) First laptop arrived, with wifi router and 2(?) SIM cards. - Laptop did not work. - Call logged, Was told to return everything - Laptop, router and SIM cards. Laptop collected. 2) Never receoved the laptop back - when I called to query, I was told that I WAS SUPPOSED TO ASK CELL C TO SEND ANOTHER LAPTOP - but Cell C was quite happy to coninue the contract without me hacving a laptop or even a SIM card. 3) 2nd laptop and router arrived - MINUS SIM CARDS! - and this laptop also faulty!! 4) Called to cancell - was told to send an email - see attachment. - NO RESPONSE 5) Debit order went through. 6) Sent a 2ND cancellation email - see attached - STILL NO RESPONSE. 7) CellC keeps on calling for "arrears" - I keep on telling them I CANCELLED! 8) PLEASE COME AND COLLECT YOUR FAULTY LAPTOP AND THE ROUTER - I HAVE NO NEED FOR THEM, AND ZERO FAITH IN RECEIVING A WORKING LAPTOP! 9) ALSO PLEASE ACKNOWLEDGE RECEIPT OF THIS MAIL AND CONFIRM THAT SOME ACTION IS BEING TAKEN AT LAST.