1 reviews | Active since Aug 2016
<p>I bought a tablet in June.I was susequently billed almost R10 000 for that month.I requested a statement and it showed I had supposedly bought several data gift bundles at R139 a time .The figures do not ad up though. This was received at one store. On another day, I received another statement ;it showed biling for R149. Different to the first statement. All very inconsistent. Also, no proof could be provided for the recipient of the gift bundle. Was it sent to my phone, or transferred else where.I am sooo angry at this stage. Just receiving no joy. Visiting cell c franchises, they seem none plusssed. Not really concerned about my distress. Just casually proving that they are right with statements which do not make sense. I did not buy any gift bundle. So how can my bank account just be debited without my consent. Iam struggling to contact cell c customer service.I would like them to email me.</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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