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Patricia M
1 reviews | Active since Feb 2013
17 Feb 2015, 16:18
EXTREMELLY BAD CUSTOMER CARE
My name is Patricia Mzamo and i'm extremely disappointed and annoyed by your customer service from cell c.I app**** for a cell phone contract for the past 2 weeks and to date.I still have not yet received feedback on what happened to the phone.Everything was approved and then only to find out that the between the consultant i was dealing with(Kabelo Maponya) and the courier company there was an error in the waybill provided.As for Kabelo - i don't know what to say...he is always not available to attend to my queries.
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Cell C's replyOfficial
17 Feb 2015, 16:43Hello masenuku,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply17 Feb 2015, 16:43
Official
Hello masenuku,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN