EXTREME BAD SERVICE

I DONT UNDERSTAND WHY SUCH A BIG COMPANY HAS ITS LEGAL DEPARTMENT CLOSED ,IVE BEEN STRUGGLING TO GET PAID UP LETTERS SINCE LAST YEAR 2019 .THSI IS REALY REDICULOUS FOR SUCH A BIG ORGANIZATIN.WHEN YOU CALL THEIR CUSTOMER CARE THEY TEL YOU THAT THE LEGAL DEPARTMENT IS CLOSED DISGUSTED