SZ
Silindile Z
1 reviews | Active since Apr 2011
17 Mar 2016, 13:54
Extra R70 billed on my account
I would like to know why Cell C is charging me an extra R70 for a returned debit order????? It is the bank's job to charge me for a returned debit and they have already charged me R138. What is this R70 for from Cell C??? My debit order is R173 and I was charged R138 from the bank and now Cell C wants me to pay R70 so in essence my charges for the returned debit are R208 which is more than the debit order itself!! This is ridiculous and **************** from Cell C!!!
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Cell C's replyOfficial
17 Mar 2016, 14:49Hello slizweni,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply17 Mar 2016, 14:49
Official
Hello slizweni,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN