DJ
Dean J
1 reviews | Active since Feb 2014
29 Oct 2015, 05:48
Extra Deductions
I currently have 2 accounts with Cell C, one for R189 and the other for R236. The debit order went off today and a total of R635 was deducted. Now when I add my two totals up it is less than R635. So Cell C has gone and overcharged me R210 for who knows what. This is the second time it has happened. I'm starting to wish other providers would offer me an option to buy out my contract with Cell C. This is unacceptable.
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Cell C's replyOfficial
29 Oct 2015, 07:38Hello Sploder,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Oct 2015, 07:38
Official
Hello Sploder,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,