Extra billing for unknown services

Item: Cell C
Rating: 1
Author: Gabriel T

I am just not please with cell C giving access to some third party to bill me on some online content that I never subscribed to, all I get is I went online and clicked yes to subscription, I am smarter than not knowing a different between billed subscription. They say I subscribed to some datasms and ***y hot girls which I never did, you guys need to come up with a solution to curb these ****s and I need my money paid for these services I don't know or even saw what were they.

Helpful (0)

Replies (3)

Cell C's replyOfficial

03 Dec 2018, 08:21

Good morning Gabriel

We will get one of our team member to assist. Cell C did not give access to some other third party.

Regards
Cell C | PN

Best regards,

Cell C's reply03 Dec 2018, 08:21

Official

Good morning Gabriel

We will get one of our team member to assist. Cell C did not give access to some other third party.

Regards
Cell C | PN

Best regards,

Gabriel T's updateReviewer Update

06 Dec 2018, 11:05

Thanks I received a call from cell C my issue has been resolved and they even went further by crediting money already paid for these online content back to my account, now that a very priceless service Thank you Danielle

Gabriel T's update06 Dec 2018, 11:05

Reviewer Update

Gabriel T's updateReviewer Update

04 Jan 2019, 08:43

Cell C has failed to keep their promise So so so disappointed, they promised to credit me with the unauthorised billing then never honour the promise , Danielle please respond I need to know why you never honoured your promise sending false hope

Gabriel T's update04 Jan 2019, 08:43

Reviewer Update

Extra billing for unknown services

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