<p>Alright so a year ago I worked for a Cell C Franchisee, who had no knowledge of the company or how it worked hence was at the mercy of RCC's and Area Managaers who went for training. In a nutshell he was bought out by cell c earlier this year as none of his stores really broke even due to poor management and lack of support and envolvment by himself, nevertheless I Informed CellC when I resigned that the franchisee had me take a contract on my name which the company would pay for however the phone was ****** and there had been no usage whatsoever on the simcard as i hadnt simswapped it. I had an accident in december which is why I resigned from my area manager post as with the salary I was eraning after the credit short fall on my vehicle insurance I was unable to get another vehicle however i had worked two weeks in December & then got booked off by my doctor due to injuries sustained & the franchisee still hadnt settled my salary for the two and a half weeks I worked there in addition to that the phone contract was not being paid.. I Informed Cell C of the issue as i'd been unemployed at the time in April and asked that they investigate the matter further as it had reached Cell C Leegal department however after phoning CellC Leegal department this mornin g to which i was on hold for an hour the consultant informs me my account has been handed over to NDS Collections, From April Not a sigle person from Cell C Bothered to Get back to me with their investigation outcome nor to inform me from April To July that the account has been handed over to NDS for Collections. NDS themselves had made no contact with me whatsoever, however im informed by CellC's Legal Consultant that they do charge monthly interest, to which I am appaulled by as im Muslim & I try my utmost best to refrain from any and all interest to which CellC never took into consideration nor did they have the decency to Contact me or inform me of any action been taken. Hence i feel violated! </p>
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
I only Pray that this doesnt become another investigation with another mystery outcome and suprise to further ****** & viloate me!
I only Pray that this doesnt become another investigation with another mystery outcome and suprise to further ****** & viloate me!
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Thank You, it has been sorted out .
Thank You, it has been sorted out .
Thank you for your feedback.
Regards
Cell C | DA
Best regards,
Thank you for your feedback.
Regards
Cell C | DA
Best regards,
Good Day
After speaking to Maropeng & Leegal I was given a number to contact NDS as they fail to contact me for some reason or the other, the number is ********** ive tried to call this number several times to which a automated tone says "Welcome to NDS a consultant will be with you shortly" thereafter rings 4 times and cuts off. i would like to start making payments and put this nightmare with Cell C behind me which i cannot do without communication with NDS, could Cell C leegal arange that NDS call me on one of my three contact numbers between 09h00 - 14h00 to arrange payments as i refuse to be charged and interst further, nobody has been making contact and my attempts are falling on deaf ears! ********** / ********** or my land line ********** / **********
Good Day
After speaking to Maropeng & Leegal I was given a number to contact NDS as they fail to contact me for some reason or the other, the number is ********** ive tried to call this number several times to which a automated tone says "Welcome to NDS a consultant will be with you shortly" thereafter rings 4 times and cuts off. i would like to start making payments and put this nightmare with Cell C behind me which i cannot do without communication with NDS, could Cell C leegal arange that NDS call me on one of my three contact numbers between 09h00 - 14h00 to arrange payments as i refuse to be charged and interst further, nobody has been making contact and my attempts are falling on deaf ears! ********** / ********** or my land line ********** / **********
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