EXPLOITATION OF EDLERY PERSON, SHOCKING & APALING SERVICE

Cell C, my 82 year old father (a pensioner) has not had access to his data since December 2020. After 7 visits to the local Paarl Mall store (excellent assistance from Deon), 10 phone calls to costumer service, logging 5 cases with the tech department, receiving 5 case numbers (WHICH YOU NOW CAN'T PICK UP ON THE SYSTEM), writing two e-mails to costumer service (WHICH YOU HAVE NOT RESPONDED TO UP UNTIL NOW), MY FATHER CAN'T ACCESS HIS MOBILE DATA!!!!!!! He is now forced to do his banking at the local mall, he is diabetic, has high blood pressure AND WE ARE IN THE MIDDLE OF A PANDEMIC AND HE AN 82 YEARL OLD AND IS HIGH RISK!!!!!! WHAT ARE YOU DOING CELL C????????? The worst part of all of this is that you are taking his money MONTH AFTER MONTH and he can't access the service your are taking the money for.......WHAT DOES THAT MAKE YOU CELL C????????? I have NEVER EVER came across such PATHETIC SERVICE AND THE BLATANT EXPLOITATION OF AN ELDERLY PERSON!!!!!! Cell C, if you have any dignity, PAY BACK MY FATHER'S MONEY!!!!!!!!!