CL
Carey-anne Lawrence

1 reviews | Active since Nov 2012

17 Feb 2015, 21:21

Expired deals before stock even arrives!!!

Firstly I am still yet to get a response from you as stipulated in my last complaint! I was due for an upgrade in January but had to wait until stock of the iPhone 6 came in, now that it has finally arrived the deal I need has expired! I have called and asked to speak to a call centre manager, they have yet to phone me back!!' I want the deal I should have gotten last month! It is not my fault you were out of stock! I want the straight up 200 for R599 as promised to me last month! I am not willing to pay over R800 for this deal now!

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Replies (1)
Cell C
Cell C's reply18 Feb 2015, 08:50
Official
Hello cazlaw,

Thank you for posting to us.

We will ensure that this matter is sorted amicably. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN