Expired Contract

Dear Cell

My contract was expiring on the 16th of September 2018. 2) I paid R292 on the 10th of September and told your payments team I do not wish to enter into a new agreement with Cell C 3) I had no one call me to ask if I wish to enter into a new agreement with Cell C after receiving my email & acknowledging it 4) I do not expect to be entered into a new agreement without renewing my contract after the stipulated two years. 5) My line has now being closed because of such, impacting me? But ya'll don't care.

The error was on your side, for zero response and lack of managing customer expectation and falsely entering them into a new agreement.

I've tried resolving the issue with the call center but nothing has changed