MC
Morne C
1 reviews | Active since Jul 2020
09 Nov 2020, 14:50
Expensive Airtime
One thing I don't understand is you buy R15.00 Airtime then receive a message that is saying you get another R15.00 bonus airtime. Then I phoned 3 numbers and used a total of 14:57min and my Airtime ran out. So either I don't understand the Bonus part or Cell C Charge us R2 per minute. So I am done with this **** Network. The Worse part is they do not have low airtime notification system in place so your call just end.
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Cell C's replyOfficial
09 Nov 2020, 14:59Good day Morne
Thank you for reaching out to us.
Kindly be advised that the bonus airtime can only be used to make calls to Cell C numbers. You made two calls to non Cell C numbers which depleted your R15.00 airtime. You are currently left with 15 On Net minutes.
^SM
Thank you for reaching out to us.
Kindly be advised that the bonus airtime can only be used to make calls to Cell C numbers. You made two calls to non Cell C numbers which depleted your R15.00 airtime. You are currently left with 15 On Net minutes.
^SM
Best regards,
Cell C's reply09 Nov 2020, 14:59
Official
Good day Morne
Thank you for reaching out to us.
Kindly be advised that the bonus airtime can only be used to make calls to Cell C numbers. You made two calls to non Cell C numbers which depleted your R15.00 airtime. You are currently left with 15 On Net minutes.
^SM
Thank you for reaching out to us.
Kindly be advised that the bonus airtime can only be used to make calls to Cell C numbers. You made two calls to non Cell C numbers which depleted your R15.00 airtime. You are currently left with 15 On Net minutes.
^SM
Best regards,