SL
S L
1 reviews | Active since Jan 2025
15 Jan 2025, 19:16
Expect zero from Cell C customer servicev
There is absolutely no customer care nor even interest in hearing the issue . In my case being no 1 in line for 10 mins... no answer If answered you may be pushed from pillar to post and purposely have the line dropped Casual talk constantly in the background. No discipline among the staff apparently. And the survey of their service is looping over and over
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Replies (1)
Cell C's replyOfficial
15 Jan 2025, 19:23Hi S Lison,
Thank you for contacting Cell C regarding your customer service experience.
We deeply regret the inconvenience you have faced, and the frustration caused by the delays and lack of proper assistance. This is certainly not the level of service we strive to provide.
May you kindly share more details, such as the nature of your query and your Cell C number? This will assist us in investigating your concerns further and ensuring that the issue is escalated to the appropriate team.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding your customer service experience.
We deeply regret the inconvenience you have faced, and the frustration caused by the delays and lack of proper assistance. This is certainly not the level of service we strive to provide.
May you kindly share more details, such as the nature of your query and your Cell C number? This will assist us in investigating your concerns further and ensuring that the issue is escalated to the appropriate team.
Regards,
Cell C | MN
Best regards,
Cell C's reply15 Jan 2025, 19:23
Official
Hi S Lison,
Thank you for contacting Cell C regarding your customer service experience.
We deeply regret the inconvenience you have faced, and the frustration caused by the delays and lack of proper assistance. This is certainly not the level of service we strive to provide.
May you kindly share more details, such as the nature of your query and your Cell C number? This will assist us in investigating your concerns further and ensuring that the issue is escalated to the appropriate team.
Regards,
Cell C | MN
Thank you for contacting Cell C regarding your customer service experience.
We deeply regret the inconvenience you have faced, and the frustration caused by the delays and lack of proper assistance. This is certainly not the level of service we strive to provide.
May you kindly share more details, such as the nature of your query and your Cell C number? This will assist us in investigating your concerns further and ensuring that the issue is escalated to the appropriate team.
Regards,
Cell C | MN
Best regards,