EXEPTIONAL BAD SERVICE

BAD CUSTOMER CARE SERVICE I received an upgrade call regarding one of my contracts from Abeeda Williams. EventuallyI upgraded - only to find out after calling numerous times, that the phone they offered me they do not have in stock. So, asked the customer care dept to cancel this request which still has not beed done a month later. I have also wanted to take out a data contract on my daughters number. Once calling customer care again, was told that this contract was loaded on the wrong contract number. Phoned again - was told complaint has been logged and someone will be calling me back within 24 hours, well, a month later no one has phoned me back! Today, stormed into Cell C at Bayside branch - only to find out that 2 data contracts were loaded on my account and also that the request for my upgrade is still pending on their system (after it was cancelled). Now, I am told to go to the SAPS to get an affidavit stating that it is ***** on my account. After numerous phone calls, promises etc from Cell C customer care department, my account has still not been rectified and now I am sitting with an additional R200 cell contracts that I never signed up for. They have also deducted an additional amount off my bank account which they cannot seem to explain why - which I have queried and requested an explanation. I am absolutely shocked and disgusted with Cell C lack of service!