Exclusive customer frustrated yet again

Dear Cell C Exclusive Team <br> <br> I have been trying a number of times to call your legal team/collections so that they can urgently update my credit status with Xperian and other credit burueas. <br> <br> I cannot believe that the network is so bad I cant even connect to your call centres. It has been months since I have had this contract that I have been having network problems and now to be informed by Experian that Cell C is messing my credit profile because I once owed it R34 is dispeakable!<br> <br> One of your agents from the collections team said I would be called by Josephine within minutes after hanging up. I am still waiting till now. I can no longer handle always having to call you to give me feedback! This is a business not a charity organisation!<br> <br> Please note that I intend on returning the R 10 000 buyout card as well as all the accessories and phone back to the store as soon as possible. I can no longer accept your shortcomings and apologies.<br> <br> Please call me or respond on hello peter once you have sent an instruction to all 4 credit bureaus. I dnt want to hear another promise that someone is dealing with my issue only to have me call you guys back again!<br> <br> Enough is enough!