EXCLUSION OF VAT

Dear Accounts<br> <br> I have a huge problem regarding to what you charge us a contract users. I have two contract with you. One is open line contract and another one is top up contract. On the open line contract I'm experiencing an unfair treatment when it comes to purchase of airtime or bundles. At first everything that i have bought was inclusive of VAT now lately it exclusive of VAT. we try by all means to avoid tax as it increases our spending. Just imagine purchasing R100 airtime exclusive of VAT , the vat charge now it is R14 whereas before when the price was inclusive of VAT was only R12 VAT charged. That means before you getting R88 but now since you have change to exclusive of VAT you get the whole R100 as revenue. You have increase your revenue at our own expenses. As customers we are the last consumers of VAT. I believe everything that is going to be sold to us must include VAT. Open line customers should be treated as top up customers since we using the the same network. I've never seen someone going to the shops and buy airtime that is exclusive of VAT. If so why then when we buy to you and you exclude VAT?. Customers are last consumer of VAT, prices should include VAT