JB
Jackie B

1 reviews | Active since Feb 2012

22 Aug 2015, 12:31

Excessive Data Billing

Hi there,<br> I have been experiencing excessive data billing with Cell C for over 1 year. I manage my data very well, and often buy data bundles. I am very tech savvy and manage my iPhone usage very carefully. I have been billed excessively for the last year for data. I have however been purchasing data bundles and should therefore NOT have been billed for out of bundle rates. I have contacted cell c on several occasions in this regard. I have not had any response following several queries and complaints. <br> <br> I have two contract with cell C and am considering changing providers after been **********.<br> <br> I want my money back!!

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Replies (1)
Cell C
Cell C's reply24 Aug 2015, 07:15
Official
Hello jackiebudhia,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN