KJ
Kevin J

1 reviews | Active since Sept 2016

04 Oct 2022, 18:53

Exceptionally poor service

Phoned my wife to upgrade her contract- phone that was delivered is an absolute downgrade. We have have trying to contact them for the last 6 days to no avail. If they don't contact us urgently I will ask my wife to cancel the debit order. Seems the only way left.

0
Replies (2)
Cell C
Cell C's reply04 Oct 2022, 21:27
Official
Hi Kevin Jenneke

Thank you for reaching out.

Are you stating that a wrong device was delivered and it should be collected?

^NH

KJ
Kevin J's update04 Oct 2022, 22:14
Reviewer Update
Good evening. Yes, she never wanted a Huawei, she wanted a Samsung A53. Where do we go from here?