SM
Seipati M

1 reviews | Active since Feb 2021

03 Apr 2025, 08:55

Exceptional service

Dear Busisiwe, Thandazile, Ayanda, Katlego, Nonhlanhla, and Thabile,

I just want to take a moment to express my sincere gratitude for the outstanding service I received while processing my claim with Cell C Insurance. Losing a phone can be stressful, but your efficiency and professionalism made the entire experience smooth and hassle-free. I truly appreciate that my claim was processed and paid within a week—such quick turnaround time exceeded my expectations!

A special thank you to Thabile from Cell C Protea Gardens, who warmly assisted me when my phone arrived. Your friendly service made all the difference, and I truly appreciate it.

The only downside was that there were no SIM cards available at the store, which meant I had to go to another mall to get one. It would be great if this could be improved for future customers.

Overall, I am very happy with the service I received, and I truly appreciate the effort from each of you. Keep up the great work!

Best regards, Seipati

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