RK
Roy K
1 reviews | Active since Apr 2013
04 Mar 2021, 09:02
Excellent Service from Mrs. Ngcobo (Social Media department) at Cell C!
After a previously disappointing experience with Cell C (see my review on 02.02.2021) I was amazed to receive very good service from the Social Media department at Cell C. The Sales-, Contracts-, Cancellations-, Back Office- and Call Center teams were absolutely ********** and couldn't resolve my issues. This after calling at least 20 times! I received the most professional service from a Mrs. Thabisile Ngcobo; who followed up and resolved my issues. Even though I would not recommend Cell C, based on my previous experiences, I do however commend Mrs. Ngcobo and the level of service she provided. Hopefully her professionalism will rub off on her colleagues.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
04 Mar 2021, 11:56Hi Roy
Thank you for the feedback.
Your sentiments will be shared with Thabisile Ngcobo and her Manager.
^MM
Thank you for the feedback.
Your sentiments will be shared with Thabisile Ngcobo and her Manager.
^MM
Cell C's reply04 Mar 2021, 11:56
Official
Hi Roy
Thank you for the feedback.
Your sentiments will be shared with Thabisile Ngcobo and her Manager.
^MM
Thank you for the feedback.
Your sentiments will be shared with Thabisile Ngcobo and her Manager.
^MM
