BK
Bonnie K

1 reviews | Active since Aug 2019

24 Jun 2020, 12:18

Excellent Service from Cell C staff

Compliments to Cell C employees. who have gone above and beyond customer service. I have a Cell C Lte Router and have had problems with connectivity since moving to the Eastern Cape for Lockdown. Two members of staff stand out particularly from the others who gave good service.

1. From Technical desk: Lunda Ngxumsa who followed up on his promise to help me get the network connection sorted. He did follow up.

2. Fuzzludien Finnis from the network division in Port Elizabeth who phoned to explain the issue, then followed up with head office to adjust my contract to enable network connection.

Both, professional, efficient and followed up on promises.

Thank you. You have personalised a large corporate.

I hope their managers get to see this compliment. Fuzzludien's manager is Alan Birkholtz

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Replies (1)
Cell C
Cell C's reply24 Jun 2020, 14:03
Official
Hi Bonnie

Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Lunda and Fuzzludien. 
 
We are proud to have them as part of the Cell C team and we’ll forward this compliment to their direct managers for further recognition.
 
Have a lovely day further.

^PN