LM
Lebogang M

1 reviews | Active since Nov 2015

10 Dec 2017, 06:03

Excellent Service by Palesa.

On Saturday the 9th of Dec, I went into the store for an upgrade on one of my lines, and although one of the reps from Black skipped me to assist those that came after me, Palesa called me to her station to assist, and I was indeed swept by the level of presidency, problem solving s****s and patience. It took more than usually to assist but she wanted to see me leave the store with no problems. You could tell she had a long day, but she still gave me the most excellent of service, like I was her first client fot the day. I know where to go next time for any query relating to my contracts.

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Replies (1)
Cell C
Cell C's reply11 Dec 2017, 11:29
Official

Thank you for taking the time to compile the above and sharing your appreciation with us.

We are delighted to hear that Palesa has shown you just how much we value you as our customer and assisted in a commendable manner.

We will gladly share this compliment with Palesa and her manager.

Have a lovely day further.

Regards

Cell C | PN