NB
Nadia B

1 reviews | Active since Dec 2012

06 Jul 2015, 07:00

EXCELLENT SERVICE

Good morning<br> <br> Last week Monday I realised I was overcharged for a data bundle by a consultant at Cell C Parow centre.<br> <br> I called the store, explained my situation to Cherylene and in minutes she got back to me. I was advised I can come in anytime for my refund. On Saturday I went to the store where Cherylene once again gave me prompt service. I would just like to thank her for her professionalism over the phone and in store and for resolving my query.<br> <br> P.S unfortunately the manageress at that store got a bad attitude and are very unpleasant. She can learn alot from Cherylene.

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Replies (1)
Cell C
Cell C's reply06 Jul 2015, 07:34
Official
Hello Scarborough,


Thank you for the compliment.

We are very pleased to learn about the great work being done by Cherylene and we will certainly send your compliment to her manager for further recognition.

Enjoy the rest of your day.

Regards
Cell C | DA