Excellent customer service received at Cell C - Cresta Mall

I had gone into the Cell C store at Cresta mall to perform a sim swop. The consultant who had assisted me, Palesa, was very helpful and professional and also explained the entire process from beginning to end. I walked out of the store with a smile on my face and the piece of mind of knowing that my query had been resolved quickly and to my satisfaction.

Palesa demonstrated the true meaning of customer service excellence.

Thank you from a very satisfied Cell C customer.