CT
Campbell T

1 reviews | Active since Feb 2017

27 Nov 2023, 19:10

Ex tort ionists

Avoid any contract with Cell C at all costs. They will ****** you for more money at the end, even when you have paid off your contract in full. I terminated my fibre contract with Cell C in July of this year and paid in full, I have never provided proof of payment during my 5 years with them as it reflects through my reference number. The harassment for payment began in October and insisted that I send proof of payment which I did. It was apparently not good enough because it did not have their account number on the proof of payment but that is because they are a public recipient, even the half-wit knows that but it did include my reference number which they have used for 5 years. They refuse to allocate the funds towards this reference number as they are ext or ting me for more money. They even had the audacity to send their debt collection agency after me. I have requested that they send their finance department and legal department representatives' names, email addresses, phone numbers, and ID numbers so that I can lay a charge of harassment and ext or tion which they have not done. Continue co wering in a corner Cell C. Completely unprofessional

0
Replies (6)
Cell C
Cell C's reply27 Nov 2023, 19:16
Official
Dear Campbell Thomson

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.

Please provide us with your ID number so that we can assist with your query accordingly.

Regards,
Cell C | TM
 

Best regards,

CT
Campbell T's update27 Nov 2023, 19:20
Reviewer Update
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Cell C
Cell C's reply27 Nov 2023, 19:23
Official
Thank you.

We have referred your account query to our Team, we will be in touch within 24-48 working hours to further assist.

Regards,
Cell C | TM

Best regards,

CT
Campbell T's update27 Nov 2023, 19:36
Reviewer Update
Do you want my proof of payment too? 

I promise you if this is not sorted out(From your side!) and you continue to waste my ******* time I will take this as far as I need to.
CT
Campbell T's update27 Nov 2023, 19:37
Reviewer Update
I want your finance department and legal department representatives' names, email addresses, phone numbers, and ID numbers. Please I am not play games anymore!
Cell C
Cell C's reply27 Nov 2023, 19:48
Official
We understand the urgency of your request, and we want to assure you that we take it seriously.

To protect the privacy and security of our team members, we are unable to provide personal contact information, including names, email addresses, phone numbers, and ID numbers. However, I assure you that your case is of utmost importance to us, and we are committed to resolving the issues you've raised.

Our dedicated team will be in touch to discuss your concerns, gather more information, and work towards a resolution. We understand the importance of addressing your issues promptly and will make every effort to provide you with the assistance you need.

Regards,
Cell C | TM 

Best regards,