DM
Duncan M
1 reviews | Active since Jun 2012
04 Jan 2017, 12:37
EVERYTIME THE SAME PROBLEM
<p>Every month Cell C fails to send me their account, which means I cannot pay them, every month I have to phone to sort this matter out where I am informed that they have rectified the problem and will send the accounts.</p> <p> </p> <p>I have had to phone every month without fail since September and I am now totally loosing my patience.</p> <p> </p> <p>If you want to be paid, why can't you simply send the account as agreed upon when taking out the contract?</p>
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Replies (4)0
Replies (4)
Cell C's replyOfficial
04 Jan 2017, 13:07We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's reply04 Jan 2017, 13:07
Official
We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
05 Jan 2017, 07:40Moses has attempted to reach you telephonically with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Cell C's reply05 Jan 2017, 07:40
Official
Moses has attempted to reach you telephonically with no success. Please refer to the email sent to you.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
05 Jan 2017, 10:37
Moses has confirmed that he contacted you and the matter has been attended to.
Regards
Cell C | DA
Best regards,
Cell C's reply05 Jan 2017, 10:37
Official
Moses has confirmed that he contacted you and the matter has been attended to.
Regards
Cell C | DA
Best regards,
DM
Duncan M's updateReviewer Update
05 Jan 2017, 14:36Yes, Moses contacted me and sent the account, you then proceeded to lock my phone 2 hours later due to non payment.
How do I go about cancelling this contract? You guys are breaching your end of the agreement every month and I no longer wish to continue with your poor service
DM
Duncan M's update05 Jan 2017, 14:36
Reviewer Update
Yes, Moses contacted me and sent the account, you then proceeded to lock my phone 2 hours later due to non payment.
How do I go about cancelling this contract? You guys are breaching your end of the agreement every month and I no longer wish to continue with your poor service